Lessons for Resilience
Consider tools to support Recovery and Renewal
Implementing recovery
This week’s briefing launches our searchable database of international lessons on Recovery and Renewal, and we also take the opportunity to share some brief details our activities and progress so far in the Recovery, Renewal, Resilience (RRR) project.
To read this briefing in full, follow the source link below to TMB Issue 40.
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United Kingdom
https://www.alliancembs.manchester.ac.uk/research/recovery-renewal-resilience-from-covid-19/briefings/
Consider guidelines for planning recovery and renewal
Implementing recovery
As part of our ESRC funded project on Recovery, Renewal, Resilience we committed to writing the international standard on Recovery and Renewal. We took another step to accomplishing this goal last week when an international ballot voted to accept and publish our international standard ‘ISO/TS 22393 - Guidelines for planning Recovery and Renewal’. ISO/TS 22393 provides a framework for how to assess the impacts of COVID-19 on communities, and address these by planning transactional recovery activities and transformational renewal initiatives. This briefing describes the background to our international standard and gives an insight to the content of this guideline.
An ISO standard aims to “give world-class specifications for products, services and systems, to ensure quality, safety and efficiency”[1]. To so this, it collates the latest research findings, expert knowledge, recent experience from experts, and reaches consensus to provide a detailed, informative document that can be applied in different contexts because all the important aspects are considered. An ISO standard often describes best practice and how that can be achieved.
Follow the source link below to TMB Issue 39 to read this briefing in full (p.3-6).
Consider: Recovery and renewal of community resilience: Recovery reinstates preparedness; Renewal enhances resilience
Implementing recovery
The focus of this week's Manchester Briefing (Issue 38) is the role of the individual in relation to crises and the benefits of public involvement in emergency planning. We discuss how recovery reinstates preparedness, while renewal enhances resilience and consider how Local Resilience Capability can be understood, sustained and enhanced by local government.
Follow the source link below to read this briefing in full (p.3-6).
Consider the principles of social renewal from COVID-19
In Scotland, the government's Social Renewal Advisory Board has proposed ways that transformational renewal can deliver lasting change post-COVID. The board published a report in January 2021 titled 'If not now, when?' which recognises the inequalities that have been exposed by the pandemic, and the civic response which emerged. The report presents 'Calls to Action' to tackle these inequalities and further galvanise the social action that is instrumental. Consider the principles offered by the report with regard to three key aspects of renewal:
- Money and Work: the need to support low income communities and tackle the structural inequalities in 'homes and across society' (e.g. unpaid care predominantly offered by women), including those disproportionately impacted by the health, economic and social impacts of the pandemic. The report calls for:
- A "Minimum Income Guarantee". All incomes should "meet a minimum income standard through a combination of paid work and/or social security". This provides payments based on a person's circumstances, accounting for differing "needs and costs associated with disability, childcare and housing"
- A "person-centred approach to money, financial education and help". Addressing individual debt through temporary payment moratoriums, improved financial education and support, particularly for those in ethnic minority groups who may not seek financial advice
- A "new social contract on Fair Work". Partnerships between government, public sector and employers to deliver greater levels of financial security for workers through focusing on inclusive and targeted employment programmes
- People, Rights and Advancing Equality: the need for all people to have adequate housing, food and access to services and information, including migrants and refugees. The report advises:
- "Make the prevention and ending of homelessness a national priority for the next parliamentary term". Tackle the gaps in financial housing support and make adequate housing a human right for all people in Scotland
- "Increase access to nutritious, culturally appropriate and affordable food". Invest in local food partnerships to build greater local food resilience
- Tackle the digital divide. End digital exclusion by placing a duty of responsibility on public bodies to enable digital access
- Communities and Collective Endeavour: focused on empowering people, communities and frontline teams to drive new ways of working which started to emerge during the pandemic, and develop new arrangements for local governance:
- Co-producing policies and programmes with the public through citizen participation in design and delivery, and supporting the inclusion of a wider portion of society
- "Values-based leadership" to empower frontline teams to deliver flexible services based on community needs and priorities
- "People, communities and places, building on strengths and assets" to share responsibility and ownership with communities to build local resilience capabilities
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United Kingdom
https://www.gov.scot/publications/not-now-social-renewal-advisory-board-report-january-2021/pages/6/
Consider barriers to co-production of service delivery during COVID-19: Pace, distance and complexity
Crisis planning
Implementing recovery
We identify the core barriers to co-production during the pandemic: Pace, distance and complexity, and provide a broad framework which can be designed into a project's main policy framework to facilitate co-production in preparedness and response.
Follow the source link below to TMB Issue 33 to read this briefing in full (p.3-6).
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Global,
United Kingdom
https://www.alliancembs.manchester.ac.uk/media/ambs/content-assets/documents/news/the-manchester-briefing-on-covid-19-b33-wb-9th-april-2021.pdf
Consider Whole-of-Society Resilience - The Integrated Review: Considerations for local and national resilience
Learning lessons
Implementing recovery
The Integrated Review of Security, Defence, Development and Foreign Policy provides a comprehensive view of the UK’s national security and international policy[1]. This case study will detail the key messages from this review relative to local and national resilience.
Building resilience in the UK and internationally (IV. Strategic Framework - Section 4)
The review recognises that national resilience goes hand in hand with global resilience. The unprecedented challenges brought about by the global COVID-19 crises highlights how international cooperation is critical yet fragile under such immense stress, unaided by the historic preference for efficient governance and processes rather than robust resilience capabilities. The review sets out the UK’s priorities for strengthening both national and global resilience (p.87):
- Build national resilience to mitigate the impacts of ‘acute shocks and longer-term challenges’ on the lives and livelihoods of people in the UK, through robust risk planning, ‘effective and trusted governance, government capabilities, social cohesion, and individual and business resilience’
- Build health resilience at national and global levels to improve global pandemic preparedness through a ‘One Health’ approach informed by learning from COVID-19
- The development of a ‘comprehensive national resilience strategy’ (p.88):
- A ‘whole-of-society’ integrated approach to resilience that focuses on: ‘improving public communications on preparedness; strengthening the role and responsibilities of local resilience forums (LRFs) and assessing the resilience of critical national infrastructure (CNI)’
- Review risk assessment approaches, ‘increase local and national capabilities (people, skills and equipment) and strengthen analytical, policy and operational tools’ (p.89)
- Funding and resources through the Spending Review (SR 2020) commitments include; the establishment of a ‘Situation Centre’ which will generate and produce live data, analysis and insights to decision-makers on real time events in the UK and across the world to increase the UK’s ability to quickly identify, assess and respond to national security threats and crises (p.104)
Climate change agenda
The review recognises the urgent need to tackle climate change and biodiversity loss to drive forward a ‘zero-carbon global economy, support adaption and resilience, and protect the most vulnerable’, and to build resilience to climate change impacts at local levels, e.g. against floods (p.89):
- ‘Accelerate the global and national transition to net zero by 2050’ through a variety of initiatives (e.g. increasing support for net zero innovation and new industries)
- Drive ‘sustainable and legal use of natural resources by supporting agriculture that regenerates ecosystems’ and increases the availability of and accessibility to sustainable food resources (p.90)
Connecting resilience, health and migration
Outbreaks of infectious disease are likely to become more frequent in the future and efforts to manage and mitigate their effects is essential. The review supports the view that the resilience and health sectors are inextricably intertwined and require strategic prioritization at local, national and global levels through (p.93):
- Equitable access to healthcare (e.g. COVID-19 vaccines) for global, national and local recovery from the current pandemic through ambitious domestic vaccination strategies and by providing support for developing countries to increase access to vaccines globally (e.g. via the Covid-19 Vaccines Global Access Facility initiative[2])
- Reviews of biosecurity strategies to recognise the interconnecting relationships between population ‘health, animals and the environment’ and the development of a robust approach to the resilience of healthcare supply chains (p.94)
- Increase of crisis response capabilities at local levels by providing funding (£5.4bn) to support local authority response capabilities (p.104)
- Investment and cooperation in the reformation of the global health system that recognises the potential value of data and identifies the strengths required between health and economic institutions for resilience (p.94)
- Global coordination and collaboration to increase and improve research and development for vaccination, therapeutics and diagnostics, to strengthen preparedness for pandemics on global scales (p.94)
Migration poses a multitude of complex challenges, such as risk to the lives of the most vulnerable and pressures on host country institutions and systems (e.g. health). To build resilience in this capacity, the UK is committed to providing support that addresses the root drivers of migration, e.g. to improve ‘stability and socio-economic conditions in fragile regions’ (p.95).
Implementation of the Integrated Review
To ensure the successful implementation and delivery of the goals set out in this review, the UK is prioritising (p.97):
- Flexibility, agility, accountability for delivery and strong ministerial oversight when dealing with complex strategic issues, to increase coherence, structure, the ability to react quickly to and deal with cross-cutting challenges and effective implementation;
- Building support for strategy implementation through strategic communications and community engagement
- This review reinforces the view of The National Risk Register[3] on how community engagement and participation in risk planning is essential. The pandemic has provided local and national governments with a unique opportunity to harness and develop volunteers and community response and recovery capabilities to strengthen community resilience and increase its positive impacts on preparedness for future challenges caused by COVID-19 and future crises in a broader sense
- The attainment of a culture that supports integration, adaption and innovation through inclusion and participation. To do this, the review acknowledges the need to further develop and harness the opportunities provided by the pandemic, those that will achieve a culture that manifests the collaborative, agile and inclusive behaviours that enable integration, for example (p.98):
- The mitigation of cognitive biases that impact decision-making through a systematic process of challenging procedures, decisions and strategies
- Increase awareness of, connectedness to and representation of all people in the community
- The importance of having the right people with the right knowledge, skills and abilities (KSA) to form ‘flexible, diverse and multidisciplinary teams’. To accelerate progress towards professionalisation, training and skills, the UK will review the viability of a dedication College for National Security, in preparation for the next SR (p.99)
- The establishment of a ‘Performance and Planning Framework’ and an ‘Evaluation Taskforce’ to provide continuous review and assessment of integration performance and impact measurement (p.99)
Consider Organisational Resilience: Considerations for recovering and renewing our post-pandemic organisation
Implementing recovery
Graham Bell of AJC Bell Consulting outlines some over-arching principles of organisational resilience which can help organisations to reflect on the pandemic and learn from it to recovery and renew. This briefing offers guidance on beginning the journey to post-pandemic recovery and renewal.
Read this briefing in full by following the source link below to TMB Issue 29 (p.2-7).
Recovery, Renewal, and Resilience: Our new project to develop guidance for local government
Learning lessons
Implementing recovery
Consider Renewal through Processes: Reshaping externally and Reorganising internally
Learning lessons
Implementing recovery
Building on TMB 24 (People) and 25 (Place), this briefing focuses on Renewal through Processes, concerning changes to ways of working, rules, procedures and access to services. To explore this we discuss some of the overarching conditions that influence why renewal through Process may be needed, we consider how Reshaping and Reorganising can assist in assessing performance of Processes for renewal and we present our thinking on a structure way to operationalise Reshaping and Reorganising Processes in the context of COVID-19.
Follow the source link below to read this briefing in full (p.2-5).
Developing guidance for local resilience: Our new research project
Implementing recovery
In October 2020, we were awarded funding from UK Research and Innovation (UKRI) to continue our work on The Manchester Briefing through a new project titled “Recovery, Renewal, Resilience: Informing, supporting and developing guidance for local resilience”. The project starts on 1st January 2021 so we will only briefly introduce it here – and the next issue of TMB (on 8th January 2021) will describe the project in more detail.
Research Objective: This project works closely with resilience partners to develop a generalizable, theoretically underpinned framework for how short-term recovery and long-term renewal to COVID-19 can enhance resilience. The framework will:
- Take a whole system approach to recovery and renewal (from community to national)
- Explore how to manage the changes in people, places and processes that is needed
- Address short-term, transactional recovery as well as longer-term, transformational renewal
- Complement existing guidance and resilience standards and lead to an international standard on recovery and renewal
Approach: The framework will be informed by (and inform) the committees that coordinate recovery in a local area by working closely with the resilience partners and engaging with local and national organisations on how they plan recovery and renewal on a system-wide basis. Our local government partners have different structures and geographies so we can create a framework that is widely applicable to local variations. At present we are pleased to have the collaboration with four local resilience partnerships and intend complementing this by partnering with three overseas cities.
Activities
- Collect and analyse national/international lessons on recovery and renewal
- Interview experts across the world on emergency planning, risk, and resilience
- Contribute to three local committees that coordinate their city’s recovery and renewal projects
- Facilitate webinars and training on recovery and renewal for resilience
- Develop and test a framework for recovery and renewal, refine it in different contexts (national and international), learn about its application, and use feedback to improve it
- Develop and test a methodology to assess the impact of the framework
Main deliverables
- Expert briefings on how to implement recovery and renewal for local resilience
- A searchable database of lessons for recovery and renewal for local resilience
- A theoretically underpinned, practice-tested framework to support thinking about recovery and renewal for local resilience
- A self-evaluation methodology to reflect on recovery practices
- The Manchester Briefing, case studies, and training products
- International and national standards having a global impact
We know that, across the world, organisations are at different stages of thinking about recovery so we aim to provide results that are helpful to those that may not yet have formally begun (nor have the structures to begin) their recovery process, as well as involve those that are more advanced in their thinking and activity.
We are grateful to the following organisations for their interest in the project: Essex LRF, Thames Valley LRF, Merseyside FRS, Global Resilient Cities Network, Civil Contingencies Secretariat (Recovery and Human Aspects Team), Emergency Planning Society, Local Government Association, SOLACE, International Standards Organization, British Standards Institute.
The project is co-funded by Economic and Social Research Council (under grant reference number: ES/V015346/1), and The University of Manchester, UK.
Consider Renewal through Place: Repurpose, Relocation and Regeneration
Learning lessons
Implementing recovery
TMB 24 outlined our thinking on what the renewal of People might entail and this briefing argues that Places play an integral role in Renewal. Renewal may focus on healthier communities and equitable access to critical goods, services and amenities. This requires place-based economic planning to revitalise commercial development and employment opportunities.
Read this briefing in full by following the source link below to TMB 25 (p.2-8).
Consider Renewal through People: Reconciliation and Reparation
Implementing recovery
We argue that Reparation is only one step in the process of helping people recover and move forward from COVID-19. An approach which considers Reparation and Reconciliation is required to build trust, and encourage healing in, and between individuals, communities, organisations and levels of government.
Follow the source link below to TMB Issue 24 to read this briefing in full (p.2-12).
Consider rethinking Renewal
Implementing recovery
We describe perspectives on recovery strategy as it has been broadly configured in relation to a variety of crisis events and the effects that recovery has had. We then elaborate on the idea of Repair as an aspect of Renewal that needs to be considered if we are to attend to the shortcomings of recovery. This briefing takes steps towards putting Repair into practice by offering recommendations for its integration into policy.
To read this briefing in full, follow the source link below to TMB Issue 21 (p.2-7).
Consider how to manage change for COVID-19 recovery
Crisis planning
Implementing recovery
We propose key considerations for local governments when managing wide-ranging change, such as that induced by a complex, rapid and uncertain events like COVID-19. Identifying and understanding the types of change and the extent to which change can be proactive rather than reactive, can help to support the development of resilience in local authorities and their communities.
To read this briefing in full, follow the source link below to TMB Issue 19 (p.2-6).
Consider developing resilient systems for crisis and emergency response (Part 3): Assessing performance
Crisis planning
Implementing recovery
Part 3: Building on TMB 16 and 17, we present a detailed view of how to assess the performance of the system of resilience before/during/after COVID-19. This briefing presents a comprehensive Annex of aspects against which performance can be considered.
To read this briefing in full, follow the source link below to TMB Issue 18 (p.2-7).
Consider how your policy changes put people and their rights at the centre
Implementing recovery
National Voices, a coalition of English health and social care charities, published its report on 'Five principles for the next phase of the COVID-19 response'. Their five principles seek to ensure that policy changes resulting from the COVID-19 pandemic meet the needs of people and engage with citizens affected most by the virus and lockdown, especially those with underlying health concerns. They advocate that the future should be more compassionate and equal, with people's rights at its centre. The principles have been developed based on dialogues with hundreds of charities and people living with underlying health conditions. Consider how your policy changes:
- Actively engage with, consult, co-produce, and act on the concerns of those most impacted by policy changes that may profoundly affect their lives
- Make everyone matter, leave no-one behind as all lives, all people, in all circumstances, matter so needs to be weighed up the same in any Government policy
- Confront inequality head-on as, "we're all in the same storm, but we're not all in the same boat" e.g. difference in finances, work/living conditions, personal characteristics
- Recognise people, not categories, by strengthening personalised care and rethinking the category of 'vulnerable' to be more holistic, beyond health-related vulnerabilities
- Value health, care, connection, friendship, and support equally as people need more than medicine, and charities and communities need to be enabled to help
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United Kingdom
https://www.nationalvoices.org.uk/sites/default/files/public/publications/5_principles_statement_250620.pdf
Consider Ambition for Renewal
Implementing recovery
We consider here Recovery and Renewal and explore how recovery actions relate to the concept of Renewal, which we have discussed in previous weeks of The Manchester Briefing. We also consider the extent to which recovery actions will extend into renewal, and whether they may fizzle out as fatigue as other priorities, such as Brexit, close in.
To read this briefing in full, follow the source link below to TMB Issue 11 (p.2-7).
Consider how to start recovery and renewal (and Impact Assessments)
Implementing recovery
This briefing outlines the key issues that should be considered by all partners in the initial stages of planning recovery and renewal, those which should be addressed prior to commissioning Impact Assessments. The briefing concludes by highlighting the need for RCGs to align with other local strategic partnerships to enable recovery and renewal, taking into consideration the breadth of effects, impacts and opportunities from COVID-19.
Follow the source link below to read this briefing in full (p.2-7)
Consider working in partnership for recovery and renewal
Implementing recovery
This briefing shares our early thinking on recovery and renewal, and the opportunities COVID-19 has offered. We identify the opportunity to recover and renew how power and partnerships support working across five groups: national, local partnerships, organisations, local communities, and people. We call for the need to think about people, place, and, processes which have to recover and renew.
To read this briefing in full, follow the source link below to TMB Issue 4 p.2-6
Consider a framework for impact for recovery
Planning for recovery
Implementing recovery
In this briefing, we present an initial framework to assess the impact of COVID-19, building upon the UK Government’s National Recovery Guidance and Emergency Response and Recovery Guidance. This framework provides the structure to document national/international early recovery lessons for COVID-19 in The Manchester Briefing.
The framework asks you to consider types of impact, and how you can address each to enable recovery to take place. To view this framework, follow the source link below to TMB Issue 1 (p.7).
Consider disseminating free international standards to enhance community recovery
Local government should support community recovery by disseminating free international standards to enhance community recovery. The British Standards Institution (BSI) has made the following standards available for free to planners:
- BS ISO 22319:2017 Community resilience - Guidelines for planning the involvement of spontaneous volunteers
- BS ISO 22330:2018 Guidelines for people aspects of business continuity
- BS ISO 22395:2018 Community resilience. Guidelines for supporting vulnerable persons in an emergency
- BS ISO 22320:2018 Emergency management. Guidelines for incident management
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United Kingdom
https://www.bsigroup.com/en-GB/topics/novel-coronavirus-covid-19/risk-management-and-business-continuity-covid-19/
Consider disseminating free international standards to the business community
Local government should support business recovery by disseminating free international standards to the business community. BSI has made the following standards available for free to businesses:
- PD CEN/TS 17091:2018 Crisis management: Building a strategic capability
- BS EN ISO 22301:2019 Business continuity management systems - Requirements
- BS EN ISO 22313:2020 Business continuity management systems. Guidance on the use of ISO 22301
- ISO/TS 22318:2015 Guidelines for supply chain continuity
- ISO 22316:2017 Organizational resilience. Principles and attributes
- Risk Management
- BS ISO 31000:2018 Risk management - Guidelines
- BS 31100:2011 Risk management - Code of practice and guidance for the implementation of BS ISO 31000
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United Kingdom
https://www.bsigroup.com/en-GB/topics/novel-coronavirus-covid-19/risk-management-and-business-continuity-covid-19/