Recovery, Renewal, Resilience

Lessons for Resilience

Consider deploying COVID Marshals to engage, explain and encourage compliance with COVID-19 rules
Topic:
Environment
Keywords:
Planning and use of public spaces
Content:

During national lockdowns and tiered restrictions, visitation to public spaces such as parks has increased dramatically. This increased concentration of people in particular areas poses risk of virus transmission from those who are not abiding by COVID rules. Despite their best efforts, Police have limited capacity to respond to breaches of COVID-19 regulations. As a result there are many breaches going unchallenged and reports of a culture of breaches taking hold. Volunteers, namely COVID Marshals or Ambassadors, can create more capacity to engage, explain and encourage compliance and, when combined with a public app to report breaches, can target deployment to breach hot spots. Consider:

  • Identify the types of breaches it may be appropriate to deploy COVID Marshals to so they can engage, explain and encourage compliance
  • Identify, select, and train people who may be suitable as COVID Marshals (follow ISO22319)
  • Identify safe working practices for the COVID Marshals e.g. deployment in pairs
  • Using reports from the public to identify public spaces where breaches are likely to occur
  • Develop a system to deploy, monitor, support, and debrief COVID Marshals
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