Recovery, Renewal, Resilience

In China, all major stores have provided discount vouchers to consumers that are readily available on a commonly used App. QR discount codes are also readily on display in many shop windows so customers can scan the code and receive a discount in store. The government is encouraging stores to offer large discounts to consumers.

This lesson was contributed by an International Engagement Officer based on China during project data collection.

In China, where SMEs make up 80% of Chinese businesses, the following measures were adopted to encourage recovery:

• SMEs were exempt from social security contributions, tax payments, and social insurance schemes for up to 5 months. Social insurance schemes include pension payments and employment injury payments
• Government provided procurement opportunities
• Utility fees and rent from the state were waived
• Help was provided to migrant workers as SMEs often rely on their labour. Government organised door-to-door transportation from workers' homes to their work, and job matching and job searching tools were developed to help those out of work find employment in struggling businesses

This lesson was contributed by a Global Development Expert in China during project data collection.

Consider the following for recovery in your workplace:

• Establish a business response and continuity office
• Confirm critical roles and backup plans
• Evaluate the actual work of your company and how it might be changed
• Understand what work is mission-critical and what can be deferred or deprioritized
• Prepare your worksite for containment and contamination
• Update travel and meeting protocols
• Review your social media policy and guidelines
• Consider the sources of 'news' and information in the workplace