Recovery, Renewal, Resilience

Although home-based working has become the norm for a large percentage of the population, many workers have had to be physically present in their usual workplace. Many who have had to travel to workplaces during the pandemic have changed their mode of transport due to potential infection risks, delays and inconvenience due to cancelled or reduced public transport - i.e. they have changed their commute from public transport to private cars or bicycles. This has reduced their travel time, especially as traffic volumes are below pre-pandemic levels. Consider:

• That traffic congestion and the demand for parking space could increase dramatically as restrictions ease and more people opt for private transport, which may lead to increases in:
  • Infrastructure maintenance costs on roads and motorways
  • Negative environmental impacts, e.g. pollution
  • Road traffic accidents and increased risk to cyclists and pedestrians, plus loss of public space, which may reduce the number of people who choose to cycle or walk
  • Costs and challenges for freight and delivery services
• A travel awareness communication campaign, prior to an ease of restrictions:
  • Raise awareness of the benefits of sustainable travel for improving air quality and reducing pollution
  • Promote the health and well-being benefits of 'active transport' such as cycling
  • Communicate the stringent safety measures in place on public transport to increase confidence and encourage people to travel by bus/train
• Draw on learning from previous crises to predict likely behaviours and inform policies that are fit for purpose, e.g. following the 2008 economic crisis, increased traffic increased congestion (Madrid, Spain)
• Expand and improve cycling and walking space and infrastructure around workplaces
• In cities, reduce speed limits to allow pedestrians and cyclists to be more confident and allow for social distancing
• Promote and expand schemes such as 'Cycle2Work' by removing spending caps and allowing people to by bikes through the scheme that are appropriate and relevant for them (see TMB Issue 7):
  • Introduce a reimbursement scheme to reward cycling commuters, e.g. Netherlands offer 0.19 cent (euro) per kilometre cycled to work, or interest-free loans to purchase bikes
  • Trial an e-bike hire scheme in cities, e.g. Leicester (UK)
• Review congestions charge policies and assess if they are appropriate for post-COVID activity
• Introduce new policies, e.g. workplace parking levy, a charge on employers who provide workplace parking (Nottingham City Council, UK)

Hacking may have a cascading effect, for example, a cyber-attack on a trucking company could impact food security. The disruption could affect weekly food deliveries to supermarkets. In turn, the loss of revenue would weaken the business sustainability of distributors and producers.

Risks include:

• Hackers crashing Zoom meetings, disrupting conversations of government officials who conduct remote discussions (USA)
• False emails from the US Department of Health and Human Services are targeting supplier companies. They request protective equipment described in an attachment infected with malware. (USA)
• A cyberattack on Italy's social security system (INPS) has revealed Personally Identifiable Information to applicants as they were attempting to claim benefits (Italy)

Local government should continue moving their services to online delivery where possible to help those who are working from home, by strengthening digital infrastructure, network coverage in their areas and should consider developing cyber security campaigns. Out city "is trying to design a new digital routine, shaping work, events, meetings and initiatives on new online formats" for foreseeable future.

Reference: Chief Resilience Officer, Italy; and the American Red Cross, USA